Shipping Policy
Thank you for shopping with ALAAMOUR. By placing an order, you agree to the terms of this Shipping Policy.
Processing Times
Processing begins once your payment has been successfully received and your order has been verified and approved. Business days do not include weekends or holidays.
Please note that processing times are estimates and may be extended during holidays, promotions, product launches, or periods of high order volume.
Shipping Times
Once your order has been processed, shipping typically takes 1–5 business days, depending on your location and the shipping carrier.
We ship worldwide.
Delivery times are estimates only and are not guaranteed.
Pre-Orders & Custom Items
Pre-order and custom items require additional processing because they are specially sourced or made to order. Processing and shipping estimates may vary due to supplier availability or circumstances beyond our control.
Once processing has started, pre-orders and custom orders cannot be canceled or refunded
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
ALAAMOUR is not responsible for delays, returned packages, or delivery issues resulting from incorrect or incomplete shipping information. If a package must be reshipped, additional shipping charges may apply.
Carrier Delays
ALAAMOUR is not responsible for delays caused by shipping carriers, weather, customs, holidays, transportation disruptions, or other circumstances beyond our reasonable control.
Lost or Stolen Packages
Once a package has been accepted and marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.
If your package is lost or stolen after delivery, please contact the shipping carrier directly. ALAAMOUR will gladly provide any available shipping information to assist you but cannot guarantee reimbursement for packages confirmed as delivered.
Signature Confirmation
For certain high-value or high-risk orders, ALAAMOUR may require a signature upon delivery. Orders requiring a signature cannot be delivered without one.
Returned Packages
Packages returned due to an incorrect address, refused delivery, failed delivery attempts, or being left unclaimed may require additional shipping fees before they can be reshipped.
Order Tracking
Once your order ships, you will receive a tracking number via the email address provided at checkout. Customers are responsible for monitoring their shipment using the tracking information provided.
Policy Updates
ALAAMOUR reserves the right to update this Shipping Policy at any time. The version posted on our website at the time your order is placed will apply to your purchase.
Contact Us
If you have any questions about shipping, please contact us:
ALAAMOUR
📧 alaamourck@gmail.com