Contact information

CONTACT US

We’re here to assist you with your ALAAMOUR order.

EMAIL SUPPORT IS FOR EXISTING ORDERS ONLY

Please only contact us by email after you have placed an order. Customer Support is available to assist with questions or concerns regarding an existing order, including order status, processing, pre-orders, and shipping.

Emails without a valid order number will not receive a response.

QUESTIONS BEFORE ORDERING?

Almost every question you may have is already answered online. Our website includes dedicated pages covering our hair, pre-orders, processing times, shipping, policies, hair care, and more.

You can also search your question on Google and add “alaamour.co” at the end.

For example:
“ALAAMOUR pre-orders alaamour.co”
“ALAAMOUR shipping alaamour.co”
“ALAAMOUR hair care alaamour.co”

YES, WE SHIP WORLDWIDE

ALAAMOUR ships internationally. Please refer to our Shipping Policy for additional information regarding processing, delivery estimates, and international orders.

CUSTOMER SUPPORT

Email: alaamourck@gmail.com

When contacting us about an existing order, please include:

  • Your full name

  • Your valid order number

  • A clear description of what you need assistance with

This allows us to assist you as quickly as possible.

BUSINESS HOURS

Monday–Friday
9:00 AM – 5:00 PM EST

Please allow 1–3 business days for a response. Weekends and holidays are not considered business days.

STAY CONNECTED

Follow @Alaamour on Instagram and TikTok for new releases, announcements, restocks, and updates.

Thank you for choosing ALAAMOUR. We truly appreciate your support. ♡

ALAAMOUR
Customer Support